Refund policy

Return and Refund Policy

We want you to be happy with your purchase. If you need to return an eligible item, please contact us within 7 days of delivery.

Eligibility

To be eligible for a return, the item must be unworn, unused, in its original condition, with tags attached where applicable, and in its original packaging. Proof of purchase is required.

Return Requests

To request a return, please contact us with your order number and the reason for the return. If your return is approved, we will provide the return instructions and return address.

Return Shipping

For returns due to a change of mind, incorrect size selection, or similar reasons, the customer is responsible for the return shipping cost unless otherwise required by applicable law.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If you receive an incorrect, damaged, or defective item, contact us as soon as possible with your order number and photos of the item and packaging so we can review the issue and provide appropriate instructions.

Refunds

Once an approved return has been received and reviewed, we will process the applicable refund to the original payment method. Processing times may vary depending on your payment provider.

Shipping charges may be non-refundable unless the return is due to an error on our part or applicable law requires otherwise.

Non-Returnable Items

Items that have been worn, washed, used, damaged after delivery, or returned without the required original condition may not be eligible for a refund.

Consumer Rights

Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable Canadian consumer protection laws.

Contact

For return or refund questions, please contact us through the contact information provided on our store.